Memberships Section Overview

The Memberships section allows venue managers to create, assign, and track membership plans for their customers. This module helps automate discounts, benefits, and access privileges—turning occasional visitors into returning members.

Here’s what you can do in the Memberships section:

1. View All Membership Plans

The main screen shows a list of all available membership plans created for your venue. Each row displays:

Membership Name
Description (e.g., how many hours, what perks are included)
Duration (e.g., monthly, yearly)
Pricing
Status (active/inactive)

You can sort or filter the list as needed to find a specific plan.

2. Add a New Membership Plan

Click the + New Plan button to create a new membership offering.
In the setup form, you can define:

Plan name and description
Price and duration
Gift hours (e.g., 10 free hours per month)
Rules or benefits (e.g., discount access, bay preferences)
Once saved, the plan becomes available to assign to customers.

3. Assign a Membership to a Customer

You can assign a membership directly from either:

The Customer Profile view (under “Membership” tab)
The Membership Plan itself, where you can see a list of enrolled members
This ensures that every customer's entitlements are tracked and reflected during bookings.

4. Monitor Active Memberships

Each membership shows how many customers are currently enrolled.
You can click to view a list of members and manage:

Membership renewals or cancellations
Adjustments to gift hours or duration
Status updates

5. Edit or Deactivate Existing Plans